SydWest Multicultural Services

Supporting the Greater Western Sydney Community to live better lives.

In the heart of Greater Western Sydney, where cultures converge and communities thrive, SydWest Multicultural Services stands as a beacon of choice, determination, and resilience.

For four decades, this leading not-for-profit organisation has been transforming lives by responding to the evolving needs of diverse communities across Western Sydney, the Inner West, and the City of Sydney.

With a vision for all people to have equal opportunities to thrive, SydWest has grown into a multifaceted provider offering programs in aged care, disability support, settlement support, housing assistance, youth engagement, and women and family support.

SydWest’s inclusive and bilingual workforce - fluent in over 30 languages - ensures that no voice goes unheard and no need unmet.

CEO Elfa Moraitakis, a passionate advocate for multiculturalism, describes the organisation as “listening to the heartbeat of the community.” Under her leadership, SydWest has embraced storytelling as a powerful tool for connection and celebration.

Programs That Make a Difference

 SydWest’s programs are designed to be person-centred. From language-specific social support groups for seniors to NDIS and disability support, the organisation ensures that individuals receive tailored assistance that respects their heritage and identity.

Recent initiatives include:

• Putting the community at the heart of engineering solutions for aged care, partnering with the RMIT University in Melbourne

• The Western Sydney Backswing project, an innovative program designed to help people with disabilities prepare for jobs and connect with employers.

• Programs that support multicultural communities facing many difficult situations at once, such as: health needs, housing instability, financial hardship, legal issues, and social isolation.

Building Bridges Through Partnerships

 Collaboration is at the centre of SydWest’s strategy. The organisation partners with schools, colleges, universities, local councils, businesses, and national bodies to create social cohesion and community wellbeing. Notable partnerships include:

• John Holland for job their readiness programs

• Macquarie Community College for aged care career education

• Merging with Riverlink to expand their disability support programs

People’s Success Stories

 SydWest’s contribution to people is best illustrated through the stories of those it supports:

• Lucia’s Calling in Aged Care: After witnessing SydWest carers support her mother, Lucia Uriona found her purpose in aged care. With training from Macquarie Community College and ongoing support from SydWest, she now thrives in a career that blends empathy, cultural understanding, and lifelong learning

• Rachael’s Path to Employment: Living with cerebral palsy, Rachael joined SydWest’s Backswing program to build work readiness. She gained valuable experience and confidence, paving the way for future employment.

• NDIS Journey: After a referral from Fairfield Hospital, SydWest helped a man and his brother - who were struggling alone - access NDIS support and improve their quality of life.

A Vision for the Future

As Australia continues to evolve as a diverse society, SydWest remains committed to advocating for policies that reflect the richness of its diverse population. Their work is a testament to the power of community-led change - where every story matters, and every individual is supported to live a better life.

In a region as vibrant and diverse as Western Sydney, SydWest Multicultural Services is not just a support organisation - it is a movement. One that celebrates difference, uplifts voices, and builds a future where everyone belongs.

SydWest Multicultural Services 02 9621 6633 sydwest.org.au